You can e-mail us at firstname.lastname@example.org to check on your refund. Remember to include your name, federal identification number and refund amount in your e-mail request.
If you choose direct deposit, we will transfer your refund to your bank account within a few days from the date your return is accepted and processed.
Paper returns take approximately 30 days to process. Keep in mind that acknowledgment of the receipt of your return takes place when your return has processed and appears in our computer system.
Typically, a refund can also be delayed when the return contains:
- Math errors.
- Missing entries in the required sections.
- An amount claimed for estimated taxes paid that doesn’t correspond with the amount we have on file.
Check cashing services
If you plan to use a check cashing service to cash your refund check, remind the check cashing vendor that we cannot verify any information about your refund over the phone. Your tax information is confidential and we are obligated to protect that confidentiality.